Heron Innovation Days 2026
A warehouse can only function when many parts work together: people, processes, technology, and software. It’s the same with partnerships. We were reminded of this once again at the Heron Innovation Days in Dornbirn.
Two days, about 250 invited guests, and MIA right in the middle of it all. We were there as exhibitors, together with our partner Servus Intralogistics. What we took away from the event were not so much the individual program items as the valuable conversations we had in between. And the question of what actually happens when you exchange ideas on a regular basis.
Synergies: More Than Just a Buzzword
Servus Intralogistics has chosen “Synergies” as its theme for 2026. It’s a term that’s often used but rarely explained. For us, it means two partners combining their strengths to create a result for our customers that neither could have achieved on their own.
This is particularly evident in intralogistics. A warehouse management system like our MIA WMS manages inventory, orders, and processes. To ensure that this actually translates to results in the warehouse, it must integrate seamlessly with the on-site technology.
Maintaining relationships takes time, and you have to make time for it
In day-to-day project work, a lot revolves around deadlines, tickets, and go-lives. There’s rarely time for a conversation without a specific reason. Yet it’s precisely these conversations that are often the most valuable.
Over the course of these two days, we saw many familiar faces again. We talked about ongoing and completed projects: what’s working well, where there are still issues, and what has changed since the start.
At the same time, we’ve made new connections. Some companies are just getting started and are wondering whether a warehouse management system even makes sense for them. These conversations are also important to us because they show us what questions our prospective customers have.
Conversations Spark Ideas
Synergies rarely arise at the conference table, but rather wherever people strike up a conversation. Between two conversations, a new point of connection suddenly emerges: A customer faces a challenge for which we’ve already found a solution for another customer. Or an idea that comes out of the exchange is incorporated into the further development of our software.
One example of this is MIA Touch 3.0, which we showcased at our booth. Visitors were able to explore the new version for themselves using our clickable mockup. Among other things, it offers faster performance, more space for content, and transparent process information.
Our Conclusion
Partnerships and customer relationships thrive on regular communication—not just when a project is on the horizon. The Heron Innovation Days provided us with a great setting for this. Thank you to everyone who visited our booth, and to Servus Intralogistics for their collaboration.
Did you miss our call, or would you like to continue our conversation? Feel free to contact us. We’ll make time for you.