Hamilton AG & Hamilton Medical AG – A System for Warehousing, Automation, and Packaging

Our client, Hamilton AG, is a global company headquartered in Switzerland. For over 75 years, Hamilton has been synonymous with quality in laboratory and medical technology. With more than 3,000 employees at over 22 locations, the company develops and manufactures products across four business divisions: Hamilton Robotics (pipetting robots), Hamilton Storage (sample storage solutions), Hamilton Process Analytics (sensors), and Hamilton Medical (ventilators).
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Approximately 1,600 employees work at the headquarters in Bonaduz/Domat-Ems. The building was constructed in 2018 and expanded in 2023. From the very beginning, Hamilton has relied on a Servus system in combination with MIA as its warehouse management system (WMS). Both systems were scaled up as part of the expansion.

A look at the final station of a Niverplast packaging and labeling system at Hamilton AG, which packs finished cartons for storage or shipment. This is how warehouse automation works. A warehouse employee operates the MIA Touch at a Servus picking station. This partially automated warehouse system is based on the “goods-to-person” principle.

Today, MIA is the system used for warehouse management and packaging at the site. In addition to the Servus system, the following systems are integrated with MIA:

  • ERP (D365)

  • Stöcklin’s automated high-bay warehouse

  • a palletizing robot (ABB)

  • Autonomous Mobile Robot (Agilox)

  • Niverplast

Since all interfaces run through MIA, employees in all departments work with the same user interface. This allows them to be flexibly assigned to different departments.

The result is significantly more efficient processes at a facility where warehousing, transportation, and packaging work together seamlessly.

“MIA is (…) the brain of our operation. Our ERP system works in conjunction with the MIA interface, and MIA manages all of our materials. The great thing is that we use MIA as our central WMS right here on-site. (…) That’s a huge advantage because our employees can be assigned to handle both small parts and large parts. (…) There’s a process in place that, of course, makes the entire order processing very efficient.”

Marcel Ritter, Head of Logistics Projects, Hamilton AG

Factbox

  • Employees at the Bonaduz/Domat-Ems site: approximately 1,600

  • Commissioning: 2018, Expansion: 2023

  • Integrated Systems: 6 (ERP (D365), Servus, AGV (Agilox), Niverplast, AHRL (Stöcklin), Palletizing Robot (ABB))

  • Staff: 12 people who can be deployed across the various storage areas.

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